How do I know if you have received the documents to support my chargeback case?

We work very hard to review and process property owner responses to chargebacks in the order that they are received, but we will adjust that order to ensure that we provide the necessary support to all our customers by the respective card networks’ deadlines. We will send an email confirmation as soon as possible.  You can also contact our Customer Support department at any time to confirm receipt of your documents.