I am a Property Manager/HomeOwner

Refunds

• How can I issue refunds to my guest?

Payments

• How do I view my payment history?
• How do I get my bank details changed?
• How will I get paid?
• I am not receiving any deposit emails
• What payment types are accepted?

Service

• How do I fill in my form using DocuSign?
• How do I change my account details with VacationRentPayment?
• What is a W-9 and why does Yapstone need mine?
• What if my TIN or Legal Name is different than what the IRS has?
• I don’t want a 1099-K, I already report my income to the IRS – why do you need to report as well?
• How do I contact VacationRentPayment?

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