I am a Property Manager/HomeOwner
Service
- What are your opening hours during the holiday season?
- How do I fill in my form using DocuSign?
- How do I change my account details with VacationRentPayment?
- What is a W-9 and why does Yapstone need mine?
- What if my TIN or Legal Name is different than what the IRS has?
- I don’t want a 1099-K, I already report my income to the IRS – why do you need to report as well?
Payments
Refunds
Chargebacks
- What are the most common types of chargebacks?
- Can I dispute a chargeback?
- Why do I have to pay a chargeback Fee?
- My guest told me that he cancelled his/her chargeback, so why have I not received the funds yet?
- Why are you asking me to provide documents when you can see them in my reservation manager dashboard?
- Why are you requesting my chargeback documents again?