Chargebacks
- What is a chargeback?
- I have a question about a chargeback notification I received
- What are the most common types of chargebacks?
- Why are you requesting my chargeback documents again?
- Why are you asking me to provide documents when you can see them in my reservation manager dashboard?
- What is YapStone doing to protect homeowners from chargebacks?
- I won the case! When do I get my money back?
- How long do I have to provide documents to support my chargeback case?
- What documents or proof do you need to fight a chargeback?
- I refunded this guest/renter, and now a chargeback occurred. You have debited me twice (once for the refund, and again for the chargeback). Why?
- How long will I need to wait to get my money back if I win my case?
- My guest told me that he cancelled his/her chargeback, so why have I not received the funds yet?
- Why do I have to pay a chargeback Fee?
- Can I dispute a chargeback?
- How do I know if you have received the documents to support my chargeback case?
- CHARGEBACKS BEST PRACTICES, RULES & REGULATIONS